I ordered the trophies because I loved the design. However, when it arrived, the top and bottom part of trophy was glued wrongly and as a result, it was a very panicky situation for any event manager - we had to scramble to find local sources to make amends as we were unsure if the trophies could arrive on time. Throughout the whole episode, I had asked for photos, for mock up, but was given very much lackluster reply - only to find out that the salesperson had just delivered her baby. I understand how difficult it is to be a new mother, but I think the company as a whole could have done better as it was also a panic attack for me when I found out that the trophies were scripted incorrectly despite being very tight on schedule. The seller tried to rectify the situation by rushing to make a new one, but which organizer can wait until the very last minute? Indeed, we only received the amended trophies after our ceremony and it was really very disappointing.

fast and great quality